Caution: Bitching About Work Ahead
Siiiiiiigh.
Dingle-Doofus who hired me has a service tech that he directs all service questions to. This is the only manager that cannot do his employee's work. Anyway, I'll call his crutch-person Madame Phone Permanantly Attached Phone To Head Talking To Dumbass Husband Who Calls Every Thirty Minutes Asking Whuddya Doin. Anyway! The phone carrier who's phones I work on has a replacement program for those who buy the service plan. If it's something I can't fix, I just replace the phone if it's within certain parameters. If ya don't have the insurance, you can pay a small fee. Regardless, these phones have been refurbed. Every once in a while I send these phones out to the correct service center to get them back to issue to somebody else. I fax the list of serial numbers to the main office and they get entered into our non-user-friendly system. If they don't get entered into the system, the work order can't be closed. And on and on and on. Person who enters these into the system has not because she can't read the faxes. I totally understand that, our fax sucks. So I offered to email any information she needs. She said she'll have the Crutch Woman help her. Wha? I have all the information right in front of me, they are an hour away and have nothing. What is there to help with? I don't get it.
I asked Crazy Woman what she thought about it all and she said it's another way to get another person involved who has no idea what's going on and get phones lost.
YAY! I can't get the resumes out there fast enough.
Dingle-Doofus who hired me has a service tech that he directs all service questions to. This is the only manager that cannot do his employee's work. Anyway, I'll call his crutch-person Madame Phone Permanantly Attached Phone To Head Talking To Dumbass Husband Who Calls Every Thirty Minutes Asking Whuddya Doin. Anyway! The phone carrier who's phones I work on has a replacement program for those who buy the service plan. If it's something I can't fix, I just replace the phone if it's within certain parameters. If ya don't have the insurance, you can pay a small fee. Regardless, these phones have been refurbed. Every once in a while I send these phones out to the correct service center to get them back to issue to somebody else. I fax the list of serial numbers to the main office and they get entered into our non-user-friendly system. If they don't get entered into the system, the work order can't be closed. And on and on and on. Person who enters these into the system has not because she can't read the faxes. I totally understand that, our fax sucks. So I offered to email any information she needs. She said she'll have the Crutch Woman help her. Wha? I have all the information right in front of me, they are an hour away and have nothing. What is there to help with? I don't get it.
I asked Crazy Woman what she thought about it all and she said it's another way to get another person involved who has no idea what's going on and get phones lost.
YAY! I can't get the resumes out there fast enough.
posted by Jen at 9:59 PM
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